International Blue Crescent Relief and Development Foundation (IBC) has been supporting Syrian refugees in Psychosocial Support and Information Centers in İstanbul (Esenyurt and Sancaktepe) under the ‘Providing Information and Protection Assistance to Vulnerable Refugees in Turkey and Enhancing Community-based Protection’ project in partnership with World Vision (WV), and with funds from European Union Civil Protection and Humanitarian Aid (ECHO) since 2017.
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Legal and psychosocial support are provided to beneficiaries through Info Hubs. In addition, they benefit from referral services, which facilitate access primarily to public services, and within the scope of Case Management and Individual Protection Assistance services, beneficiaries are provided with information and support to access education, health services, and legal rights, such as identification, family reunification and travel permits. Since 2019, the services in our centers have reached approximately 5,000 beneficiaries.
Psychosocial Support and Information Centers are continuing their work alongside implementing preventive and protective measures in compliance with COVID-19 regulations. With the normalization process, working hours in the centers were set and the appointment system was initiated.
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