Project Locations: Istanbul (Sancaktepe / Esenyurt)-Konya-Bursa
Since 2018, The International Blue Crescent Foundation Infohub Project has been working for vulnerable refugees in Turkey; to provide information, psychosocial support, case management and legal assistance to access public services as well as services provided by other NGOs in cooperation with the European Union Civil Protection and Humanitarian Aid (ECHO). The project, which operates in 4 different locations as İstanbul-Sancaktepe, Esenyurt, Konya and Bursa, has reached 8754 beneficiaries at the end of April 2019.
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After a brief pause, the project started its activities again in June 2019; It aims to integrate refugees into the society and enable their access to public services through referring refugees to public services based on take by the hand approach after identifying the specific needs of vulnerable refugees. Through case management process, case management officers identify protection risks as well as needs of refugees and provide them tailor-made solutions and information.
IBC Infohubs; provides awareness raising sessions regarding early forced marriage, child labor, gender based violence, information session regarding various topics such as importance of education and access to Turkish Education system, access to health, legal marriage and divorce, work permit and psychosocial group sessions about managing stress, child psychology, importance of psychosocial support and many other.
Through the Infohubs IBC enhanced its know-how on sustainable common solutions for a better understanding of the main reasons for the needs and challenges of refugees and provide solutions based on one-refugee approach.
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Project Activities
1. Potential beneficiaries are invited to Infohub by visiting, sending SMS or through social media.
2. The information about the current state services, rights and obligations are regularly updated and delivered to the beneficiaries.
3. Awareness raising sessions are organized with the refugees for the services and legal rights and obligations according to the needs assessed.
4. Individual Protection Assistance is provided according to the Individual Protection Standard Operation Procedure.
5. Case Management is provided after protection risk assessment and referral mechanism
6. One-to-one legal advice and assistance is provided for defined protection situations.
7. One-to-one psychosocial support is provided for both adults and children.
8. Psychosocial support activities are held for children in Child Space based on curriculum.
9. Strategies are developed to solve problems related to the needs of refugees, working groups are formed and active participation in coordination meetings is ensured in cooperation with local and international actors.
10. Regular meetings are held with municipal authorities and muhtars on issues and progress related to the protection of refugees.
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Total Beneficiaries (8.754)
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Female |
Male | ||
| Babies and Toddlers (0-59 months) | 4,08 % | 51,54 % | 48,46 % |
| Children (5-17 of age) | 41,01 % | 47,41 % | 52,59 % |
| Adults (18-49 of age) | 52,52 % | 58,11 % | 41,89 % |
| Adults 50 years and older | 2,39 % | 47,37 % | 52,63 % |
2.78% (243 persons) of the beneficiaries are disabled.
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